Consumer Respect/Delight?

Few incidents made me think again "ARE CUSTOMERS/CONSUMERS delighted/respected in so called CULTURAL INDIA?" First one - I booked a ticket for Trichy in KPN Travels. At the last moment I had to change my plan and cancelled the return ticket. Agent has to give Rs.648 and Rs.324 respectively [cancelled two sets of tickets], but had given Rs.645 and Rs.320. Response when I asked was even more shocking. They said that they dont have change and they will round off like this only. And added that if I want the money I need to give Rs.3 and Rs.6 so that they will round and give me back Rs.5 and Rs.10 respectively. I was wondering if the money belongs to us or them. Though the private travels make you reach faster than government counterparts, I dont think this will delight consumer. Dont know where from they get this courage and how they never feel guilty. Second one - I had travelled back from Trichy by SETC AC bus. As per the present traffic suggestion, no outstation buses are allowed to enter the Chennai City during 8AM to 8PM. So, when I boarded the bus @ 3 PM, I was informed that the bus will not go via Tambaram, Guindy [Most irritating fact is that Condutor told that bus will go only after 10PM via Tambaram as against 8 PM]. And Bus was in a poor condition that it was very slow. By 8 PM, it reached only Melmaruvathur. Due to heavy traffic, it was by 10 PM only bus reached near Tambaram. When few of us approached conductor to go via Tambaram as it is already 10 PM, conductor told that it will not go because the traffic will be more inside the city. After few fights stating that there wont be any bus in Koyambedu, driver finally agreed to go via Tambaram. Things to note hear are 1) Govt buses are not in condition in most cases. 2) Govt drivers are not respecting or responding appropriately to passengers thinking that they are working for govt and not for public.

Traffic Prevention Awareness week & Happy New Year

Happy new year to all. This week is celebrated as "Traffic Prevention Awareness week". I had seen few school students telling the slogans to avoid road accidents by going carefully and slowly and holding banners in their hands today afternoon near Vijayanagar junction of Velachery. There is no need for those students to raise the slogans by coming out of schools but still they did. I was wondering if the road users especially motor bike users and auto drivers follow the traffic rules to avoid accidents which are irreparable. People should understand that there is no right for anyone to play with the life of others. Hoping for a better and healthier, accident-free city. Traffic Prevention Awareness week

Google-liable-for-blogs-it-hosts? - Source - TOI

MUMBAI: Is Google India liable for criminal action when bloggers post defamatory content? Contending that the search giant can't be held responsible for defamatory blogs that the site hosts, an ex-employee of Google India has now challenged summons issued to him by a Mumbai magistrate. More @ Google-liable-for-blogs-it-hosts

Profession

There are news every year atleast for the past one decade that Engineering is the most preferred stream by Parents especially. They are in the image that if his son gets a good seat he will get a better job [may be in IT industry or similar to that]. Other professions like normal arts degree and some other fresh degree [like catering, Viscom, professions related to film industry [sound engineering, art direction, cinematography, etc] are not well received by parents of towns other than cities like Chennai and Coimbatore where good exposure is there. Parents should give choice to their children in choosing their career. Also, government should take steps in popularizing courses other than Engg stream. I am not blaming Engg, but if everyone goes into that stream who will take care of agriculture and others. My personal favourites in the profession or those profession which I wanted to be a part of but didnt happen are given below: 1) Doctor 2) Journalist 3) Teaching 4) IAS - UPSC

Follow Traffic rules - Avoid accidents

Seen a deadly accident today morning near Pallikaranai Govt. school. Body of the dead was covered. I dont want to imagine how deadly the accident would be. Just wanted to share that TN leads in the number of accidents occurring in India. This could be reduced only if 1) Individuals take responsibility in following traffic rules. Individuals I mean include general public, traffic inspectors and others who are part of transportation system. 2) Wearing helmet. 3) Avoid drunk and drive. Hoping to have a better India without accidents.

Bhopal Gas Tragedy Verdict

Climate in Chennai for the past one week is pretty good. Its been cloudy and raining. Request Varuna Bhagavan to be there for few more days in Chennai:-). And verdict in Bhopal tragedy is shocking. Just 2 years of imprisonment for killing more than 20000 people and making above 6 lakhs [still counting - the aftermath of effect is still there] people life miserable wasn't really an appreciable verdict. These kind of incidents make me feel if there is really a person called God. But on the other hand, my mind is telling "If you believe in something, believe truly". That tend me to believe God is there. I truly believe in Him. I do hope maximum punishment to those involved in the tragedy will happen soon. Hoping for a better future.